Effective Date: 20/03/2025

1. Introduction
Zipiffy (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ecommerce application (“App”). By using Zipiffy, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
When you use our App, we may collect the following types of personal information:

• Personal Identification Information: Your name, email address, mobile number, and address.
• Location Data: Information regarding your geographical location as enabled within the App.
• Payment Information: Payment-related details that are securely processed through our third-party payment gateway, Razorpay.
• Other Information: Data provided by you during account registration or while using our App.

3. How We Use Your Information
We use your personal information for various purposes, including to:

• Provide and maintain the App.
• Process your orders and payments.
• Communicate with you regarding updates, support, and promotional offers.
• Improve and personalize your experience with our services.
• Ensure compliance with legal obligations and resolve disputes.

4. Payment Processing
We use Razorpay as our third-party payment gateway. Razorpay will collect and process your payment information in accordance with its own privacy policy. We do not store or process sensitive payment information on our servers. Please review Razorpay’s privacy policy for details on how they handle your payment data.

5. Sharing Your Information
We may share your information with:

• Service Providers: Trusted third-party vendors who perform services on our behalf (e.g., payment processing, data analysis).
• Legal and Regulatory Authorities: When required by law or to protect our rights.
• Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties.

6. Data Security
We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention
We retain your personal information only as long as necessary to provide you with the App, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, update, or delete your data. If you wish to exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies
Our App may use cookies and similar tracking technologies to enhance your user experience, analyze trends, and administer the App. You can control the use of cookies at the individual browser level.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

• Email: info@zipiffy.com
• Address: Sanat Nagar Industrial Estate, 190005